Payment Policy

Accepted Payment Methods

We securely accept payments through Shopify Payments and trusted payment providers.

Available payment methods may include:

Google Pay
Visa
Mastercard
American Express
Diners Club
Discover
Shop Pay
Shop Pay Installments
Apple Pay
Amazon Pay
PayPal

Secure Payment Processing

Melbourno does not store your full credit card or debit card information on our website. Payments are processed through secure payment providers using encrypted checkout technology.

Secure online checkout process
No hidden payment fees added after checkout
Accepted payment options are shown at checkout
Order total is displayed before payment is completed

Billing Information

Customers are responsible for entering accurate billing, contact, and payment information at checkout. Incorrect billing information may result in payment failure, order delay, or order cancellation.
After a successful payment, an order confirmation will be sent to the email address used during checkout.

Taxes and Charges

Any applicable taxes, shipping charges, or order-related costs will be shown clearly during checkout before you complete your purchase. Melbourno does not add hidden charges after an order has been placed.

Payment Authorization

By placing an order on Melbourno, you confirm that you are authorized to use the selected payment method. Orders may be reviewed, declined, or cancelled if payment cannot be verified or if the transaction is flagged by the payment provider.

Customer Support

For any inquiries or assistance:

Email: customersupport@melbourno.com
Phone: +61 (7) 3438 7848
Address: 61 Leslie Way, Leppington NSW 2179, Australia
Support Hours: Monday–Friday, 9:00 AM–5:00 PM AEST (Melbourne) (GMT+10:00)
Live Chat: Available on-site

Feel free to contact us